You experience network connection problems, network errors or connection timeouts or just a very slow application start up when trying to use translate5.
For example Network Errors can look like:
In the very most cases this is not a problem of translate5, but of the internet or network connection to translate5.
So please follow the next steps to find more information where the problem exactly comes from.
Possibility 1: Use the tracert tool to find the network bottleneck
Under windows start the commandline interface "cmd":
In the commandline interface just type
Please replace replace www.translate5.net with the address of your translate5 instance.
The command prints something like:
Possibility 2: Use the Google Chrome Network Log
In an up to date Google Chrome browser (version 58 onwards), you can create and export a log file of the network traffic. This log file contains several details of Google Chrome’s network-level events and state.
Please follow the next steps to produce such a log file:
The new tab with the net-export should looking like this:
Possibility 3: Making a remote desktop session
If the above generated data does not point out the problem, a remote desktop connection with teamviewer, anydesk or similar could help to find out the problem.